1. Introduction

This Privacy Policy describes how QuillPlus (“Application”), including its associated website and services, collects, uses, stores, and shares information about its users.

QuillPlus is owned and operated by Target Learning Ventures Pvt. Ltd., the developer of the Application on Google Play. The legal entity responsible for the Application is TARGET LEARNING VENTURES PRIVATE LIMITED (referred to in this policy as “Company,” “we,” “us,” or “our”).

This Privacy Policy applies to users who access or use QuillPlus through the mobile application, website, or related services.

By accessing or using QuillPlus, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

Depending on how you use QuillPlus, we may collect the following categories of information:

2.1 Personal Information

Information that you provide when registering for or using the Application may include:

• Name
• Email address
• Phone number
• Login credentials
• Information you provide when contacting us for support or submitting feedback

2.2 Transaction Information

Where applicable, we may collect information related to purchases, subscriptions, payments, or other transactions made through the Application. Payment information may be processed by the relevant payment service provider.

2.3 Educational and Usage Information

To provide and improve our educational services, we may process information relating to your use of QuillPlus, such as:

• Subjects, chapters, and educational content accessed
• Tests attempted and practice activities completed
• Test responses, scores, and performance information
• Application interactions and feature usage
• Feedback and suggestions submitted through the Application

2.4 Technical Information

When you use QuillPlus, certain technical information may be collected by the Application or its service providers, where applicable. This may include device information, application diagnostics, log data, and information about application performance.

The precise information collected depends on the features you use, your device, and the services integrated into the Application.

3. How We Use Your Information

We may use the information collected for the following purposes:

• To create and manage user accounts and authenticate users.
• To provide educational content, tests, practice activities, and related services.
• To track test attempts and help users understand their learning progress.
• To provide customer support and respond to queries or feedback.
• To process transactions and manage applicable subscriptions or purchases.
• To understand application usage and improve our content, features, performance, and user experience.
• To maintain application security, prevent misuse, and troubleshoot technical problems.
• To communicate important service updates, notices, and other information relating to the Application.
• To send promotional communications where permitted by applicable law and, where required, with the user's consent.

We will use information only for purposes consistent with this Privacy Policy and applicable law.

4. Sharing of Information

We do not sell users' personal information to third parties.

We may share information in the following circumstances:

• Service providers: With third-party providers that support services such as hosting, analytics, technical maintenance, customer support, and payment processing, where applicable.
• Legal requirements: Where disclosure is required by applicable law, regulation, legal process, or a lawful request from a competent authority.
• Security and protection: Where reasonably necessary to protect the rights, property, safety, or security of users, the Company, or others.
• With consent: Where the user has provided appropriate consent or otherwise directed us to share information.

Third-party service providers are expected to handle information in accordance with their applicable obligations and the arrangements governing their services.

Where information is shared in aggregated or de-identified form, we take reasonable steps to ensure that it does not identify individual users.

5. Data Storage and Security

We take reasonable technical and organizational measures to protect information against unauthorized access, disclosure, alteration, loss, or misuse.

Information may be stored or processed using our systems and third-party service providers, as necessary to operate QuillPlus. We retain information for as long as reasonably necessary to provide our services, fulfil legitimate business purposes, comply with applicable legal obligations, resolve disputes, and enforce our agreements.

No method of electronic storage or transmission is completely secure. Accordingly, we cannot guarantee absolute security.

6. User Choices and Rights

Depending on applicable law, users may have the right to:

• Request access to or correction of their personal information.
• Request deletion of personal information, subject to applicable legal and operational requirements.
• Withdraw consent where processing is based on consent.
• Raise questions or concerns about the handling of their information.

Users may contact us using the details provided in the Contact Us section to submit a privacy-related request.

If certain information is necessary to operate the Application or provide a requested service, deleting that information or withdrawing consent may affect the availability of some features.

7. Children's Privacy

QuillPlus provides educational services and may be used by students, including school-age users. We handle personal information in accordance with applicable privacy laws and requirements relating to children.

Where required by applicable law, appropriate parental or guardian consent must be obtained before collecting or processing a child's personal information.

Parents or legal guardians who have concerns about a child's information may contact us using the details provided below.

8. Third-Party Services and Links

QuillPlus may use third-party services or contain links to external websites. Such services may have their own privacy policies and data-handling practices.

We encourage users to review the privacy policies of third-party services where relevant. Our handling of information within QuillPlus remains subject to this Privacy Policy and applicable law.

9. Data Transfers

Information may be processed or stored in India or other locations where our authorized service providers operate, subject to applicable legal requirements and appropriate safeguards where required.

Where information is transferred across jurisdictions, such transfers will be handled in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements.

The updated policy will be published at the location where this Privacy Policy is made available. The effective date will be revised when appropriate.

Users are encouraged to review this policy periodically.

11. Contact Us

For questions, concerns, or requests relating to this Privacy Policy or the handling of personal information, please contact:

Application Name: QuillPlus
Developer Name: Target Learning Ventures Pvt. Ltd.
Legal Entity: TARGET LEARNING VENTURES PRIVATE LIMITED
Email: [email protected]
Website: https://quillplus.in